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Cancel Subscription

Cancel recurring subscription setup

Recurring subscription can be cancelled:
  1. If your subscription was setup on 10 April 2017 or later:
    1. Login with your username and password.
    2. Go to your Account page.
    3. Click on the red button ‘Cancel subscription’.
  2. If your subscription was setup before 10 April 2017:
    1. Log in to your PayPal account.
    2. Click Profile near the top right corner of the page.
    3. Click Profile and settings.
    4. Click Financial information.
    5. Click Update beside “My pre-approved payments”.
    6. Click Cancel or Cancel automatic billing and follow the instructions.

If you don’t have a PayPal account, you should contact TPA directly to cancel the agreement.